Cancellation Policy

Month-to-Month Membership Cancellations

Consumer’s Right to Cancel:

INITIAL CANCELLATION PERIOD:
You may cancel this agreement without penalty or further obligation by submitting written notice within three (3) business days of signing the contract. Cancellation notices must be delivered by certified or registered mail, or emailed to info@sowahealthandwellness.com.

MONTH-TO-MONTH CANCELLATION:

Members with a month-to-month membership may cancel their membership at any time by submitting a written cancellation request. This request must be submitted by completing the online cancellation form available on the SoWa Health and Wellness website.

A minimum notice period of thirty-one (31) days is required for all cancellations. The member’s final payment will be for a full month’s dues following the date the cancellation request is received. The membership will remain active through the final day of the billing month in which the notice period concludes.

If a cancellation request is submitted fewer than thirty-one (31) days prior to the next scheduled billing date, the member will be charged for an additional month, and the membership will terminate on the last day of the subsequent billing cycle.

Example: To avoid being billed for September, you must submit your cancellation request no later than July 31. If submitted on or after August 1, your final payment will occur on September 1, and your membership will remain active through September 30.

All outstanding balances must be paid in full prior to termination. No refunds, prorated credits, or adjustments will be provided for partial months of membership, regardless of the date the cancellation request is submitted.

Upon successful submission of the cancellation request, the member will receive an email confirmation once the cancellation has been processed and finalized.

REJOINING:
If a member wishes to rejoin SoWa Health + Wellness after canceling their membership, they will be subject to the standard initiation fee applicable at the time of re-enrollment. In fairness to all members, this fee cannot be waived for prior members.

 

Name
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Cancellation Reason (Select all that apply)(Required)
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Cancellation Reason (old)(Required)

Alternative options
Please review and check box to confirm all items:(Required)
Please check the box indicating you have read and agree to the termination policy.(Required)

Important: If you do not receive a confirmation email within 3 business days of submitting your cancellation request, please check with the front desk or contact us at info@sowahealthandwellness.com to verify that your request was received and processed.

Please note: A cancellation is only considered valid once the cancellation form has been successfully submitted and confirmed by our team. If no form is received, the cancellation will not be recognized, and billing will continue as scheduled.